Privacy Policy

Last updated: October 15, 2026

Note. This policy is a working draft prepared for the VisionSelect website. Have it reviewed by a qualified lawyer — particularly regarding GDPR and other data-protection laws applicable to Your visitors — before relying on it.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Information We Collect

Information You provide

When You contact us, book a scoping call or request a quote, we may ask for:

  • Contact details — name, work email, company name.
  • Project details — the application, specifications, defect images or drawings You choose to share.

Information collected automatically

  • Usage data — pages visited, referring site, approximate region and device type, collected in aggregate through privacy-friendly analytics where enabled.
  • Cookies — only those strictly necessary for the site to function, plus analytics cookies if and when analytics is enabled. No advertising or cross-site tracking cookies are used.

How We Use Your Information

We use Your information to:

  • Respond to enquiries and prepare quotes, shortlists and test plans.
  • Deliver the services You request (selection, testing, order coordination).
  • Keep records of engagements for accounting and support purposes.
  • Improve the website and our content.

We do not sell Your information, and we do not share it with manufacturers without Your explicit consent — except the minimum technical specification needed to obtain a quote or sample for a project You have asked us to run.

Where the GDPR applies, we process Your data on the following bases: performance of a contract (delivering services You requested), legitimate interests (responding to enquiries, operating the site), consent (where You have given it, e.g. newsletter subscriptions — You may withdraw it at any time), and legal obligations (accounting and tax records).

Data Processors

We use a small number of service providers to operate the site and the Service, including form handling (Formspree), email delivery, and analytics (Google Analytics or a privacy-friendly alternative, if enabled). These providers process data on our behalf under their respective terms. A current list is available on request.

Data Retention

Enquiry and project records are retained for up to 24 months after the last activity on an engagement, after which they are deleted or anonymised. Accounting records are retained as required by applicable law. Usage analytics, where enabled, are retained in aggregate form only.

Your Rights

Depending on Your jurisdiction, You may have the right to: access the personal data we hold about You; correct inaccurate data; request deletion; restrict or object to processing; data portability; and lodge a complaint with a supervisory authority. To exercise any of these rights, contact us through the form on our Contact page.

International Transfers

Because we operate from China and serve clients in Europe and North America, Your information may be transferred to and processed in countries other than Your own. We take reasonable measures to ensure an adequate level of protection for such transfers.

Children’s Privacy

The Service is not directed to anyone under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated revision date.

Contact

Questions about this Privacy Policy can be sent through the contact form on our Contact page.